Success Cases

IBM: E-Business

BUILDING AN E-BRAND LEADERSHIP FOR GIANTIC IT ICON

IBM

The Challenge:
In a relatively early Internet era (late1990¡¯s), IBM was not perceived to have leadership or vision in Internet industry.

The solution (Big Idea):
By introducing ¡°e-business¡± term and signature, I BM becomes the pre-eminent provider of Internet Business Solutions.

Dove

[ 2005 Gold Effie Winner ]

The Achievements:
  • Over the first 6 months of campaign:
    • Unaided awareness of IBM as a provider of business consulting rose 22%.
    • Unaided consideration of IBM as a firm to provide business value rose 11%.
    • Perception of IBM delivering a more balanced (IT and business) approach nearly doubled.
  • 10 years after campaign kick-off
    • IBM¡¯s brand equity went from negative $50 million in 1994 to over % 50 million in 2004.
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